Chem-Dry is more than just a carpet cleaning solution. It is much more than a matchless process or even a growing franchise system.
Chem-Dry’s origins date back to a young man working his way through law school in the early 1970’s. Robert Harris was a carpet cleaner and was working for someone else. Unhappy with the performance of the cleaning products then available, he began looking for a better solution. His research stretched into years and years of studying the chemical properties of cleaning formulas and years of backbreaking experiments which required cleaning areas of dirty carpet with one formula and then another.
Finally he found his formula a revolutionary carbonated solution that not only cleaned delightfully, but was also safe and non-toxic. With the birth of Chem-Dry came self-employment and sensation. The demand for his cleaning services mushroomed and soon friends and family clamored for his secret. From the first small group of franchises, the Chem-Dry network has grown to thousands of victorious franchises around the world.
Job Descriptions / Wage Averages
Customer Service Representative: As the Customer Service Representative your duties and responsibillities are as follows:
- Execute daily office responsibilities.
- Build relationship and trust with customers over the phone.
- Promote good customer service by always providing premier customer satisfaction with a can-do attitude, and willingness to help.
- Handle customer problems with professionalism and sympathy.
- Act with confidence by answering or finding the answers to customer querys and finding solutions to customer issues.
The average wage is $13 to $15 a hour.
Salesperson: The task is to plan and perform all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery. Main job tasks and responsibilities are listed below.
- Develop and sustain a customer database.
- Generate and succeed leads.
- Source and expand client referrals.
- Prepare sales action plans and schedules.
- Develop and sustain sales and promotional materials.
- Plan and perform direct marketing activities.
- Make sales calls to latest and existing clients.
- Develop and create presentations of company products and services to current and potential clients.
- Negotiate with clients.
- Develop sales proposals.
- Present sales contracts.
- Maintain sales activity records and reports
- Respond to sales inquiries and concerns by phone, electronically or in person.
The average wage is $7 to $9 a hour plus commission.
Carpet Technician: As a member of the multi-family team, your role will include customer service and customer retention, and restoration of carpet which includes but not limited to cleaning, repairs, stain removal, stretching, odor control, carpet water extraction. The average wage is $ to $17 a hour.
Helper: Assist lead technicican with all cleaning jobs. The hourly salary for this position is $9.00 per hour.
How to Apply
If you want to apply for the job, or for the other available jobs they offer, you may visit them at their website and read further instructions on how you will apply for the position you desired.