Cold Stone Creamery is an American ice cream parlor chain. The headquarters is located in Scottsdale, Arizona and currently owned by Kahala Franchising. The company was co founded by Susan and Donald Sutherland in 1988 when they decided to offer smooth and creamy super premium ice cream. Today the company has over 1,400 franchises in operation.
Cold Stone Creamery managers are particular with sanitation. They maintain the cleanliness of the equipment they use to keep the customers as well as the employees safe. They also monitor customer satisfaction rating and guarantees more satisfied customers through adjustments made based on feedback.
The manager is also responsible in sending out reports to the franchise owner and provides daily updates regarding store operations. Also part of their duty is to evaluate employees and to ensure that everyone adheres to the rules and guidelines set by the company.
Store Manager
- Salary: Store managers get roughly around $33,000 to $36,000 annually, their experience is considered in getting higher pay.
- Bonuses: The company provides bonuses worth $968 to $1,048 for this position.
- Profit Sharing: There are no options for shared profits provided for restaurant managers.
- Stock Options: Stock options are also not provided for store managers.
Manager
- Salary: A package roughly between $42,000 and $45,000 is offered to managers. Experience is also considered to get higher salary.
- Bonuses: Cash bonus is not provided by the company.
- Profit Sharing: Managers are not provided and option for shared profit as part of the salary package.
- Stock Options: Stock options are also not given to employees that hold this position.