Dairy Queen, otherwise known as “DQ” is a mix of soft serve ice creams, as well as fast food. The first store opened way back in 1940 in Illinois. Today, the headquarters are based in Minnesota. DQ serves everything from soft serve to hamburgers, as well as hot dogs. Depending on the store set up, some are opened year round, while others are open during the season such as the Summer.
Hours of Operation: Mon-Sat: 10:00am-10:00pm; Sun: 11:00am-11:00pm
Minimum Age to Work Here: 16 years old
Positions Available: Cook, Crew Member, Cashier, Cake Decorator, Dining Room Attendant, Assistant Manager, Restaurant Manager
Background Check Required? Yes
Negotiation: There is no room for negotiation since the hourly rate is set.
Job Descriptions / Wage Averages
Cashier: Your sole duties are going to include ringing up customers, taking orders, as well as processing them as well. You’re going to handle customer complaints, as well as do odd end jobs during slow times. This job pays an average of $8 to $9 a hour.
Cook: This job is limited to some particular locations. Your duties will include helping the cashier process orders, as well as cooking fast food orders such as hot dogs, hamburgers, and more. From time to time, you may be asked to help with the front, or cleaning of the lobby. This job pays $7 to $9 a hour.
Shift Manager: You’re going to be in charge of making sure that the shift is running properly. You’re going to give the employees orders, as well as make sure that the customer is happy. From time to time, you may have to make decisions involving interactions with customers, etc. This position pays an average of $9 to $11 a hour.
Team Member: Working as a team member is going to enable you to do many various tasks in the store. Some of the tasks that you’re going to have to perform are cleaning up the lobby, helping in the back stockroom, cleaning the parking lot, assisting customers with orders and more. If your store has a drive thru, you will also assist with taking orders here as well. The average wage is anywhere from $7 to $9 a hour.
General Store Manager: Working as the general store manager is going to entitle you to overseeing the whole operations of things at the restaurant. You’re going to help assign tasks, create payroll / schedules, as well as answer to the district manager. You’re going to also do various managerial paperwork, assist other team members when they need help, as well as other various duties. The average wage is anywhere from $30,000 to $45,000 a year.
Atmosphere and Perks
The company assures a fun and challenging work environment, a great place to start your career. The company extends perks to the employees both for art time and full time and even for those who are in entry level positions. All workers are offered with flexible work schedules, high pay rates, paid training; and those eligible employees can receive benefits like financial planning, health and wellness programs, retirement plans, education assistance, and medical coverage, paid vacation, holiday pay, and sick leave.
Interview Questions
When are you available to work?
Is your schedule flexible?
How long do you plan to work in this company?
What are the skills you have which you think are best reasons for you to be hired in this company?
How do you define customer service?
Why do you want this job?
Tell me about the last job you had
What are the things you need to do in order to get acquainted with the products of the company?
How will you handle irate customers?
Who are you as a team member?
Interview Tips
After you have filled out the employment application, you will be called for an interview within two or more weeks. As soon as you are scheduled for an interview, be prepared and make sure you will dress presentably. The hiring process usually includes the one-on-one interview and sometimes panel interview in some locations. You may also take intelligence and personality tests. You should expect questions related t the skills you have as well as your previous work experiences. Show your confidence as well as your sincerity in answering all the questions. As soon as you have established you being worthy for the job with the skills and appropriate personality you have shown, there would be n reason why you will not be hired.
The Benefits
Since DQ based stores are franchised own, the benefits are going to vary with your job, depending on your part time, or full time status. You’re going to have to check with the owner, as all positions are going to be different.
How to apply for the job
DQ is one of the only places that you can’t apply for a job online. You may apply for a job online, if you’re looking for a corporate gig. If you want to apply for a job at your local DQ, you must use this store locator to find one near you. Head into your local store and request an application.