Firestone Auto Care was founded back in 1926. Today, they have over 1,500 locations that are spread out all over the United States. Focused on customer service, they strive to give the customer the best job done, guaranteed. Most centers are opened 7 days a week.
Hours of Operation: Mon-Fri: 7:00am-8:00pm; Sat: 7:00am-7:00pm; Sun: 8:00am-5:00pm
Minimum Age to Work Here: 18 years old
Positions Available: Retail Sales Teammate, Salesperson, Technician, Technician Apprentice, Assistant Manager, Store Manager Trainee, Manager of Tire Sales, Service Manager, Store Manager, Quality Analyst, Maintenance Supervisor, Part-Time Collections Associate, Security Specialist, General Service Technician, Material Handler, Experienced Parts Advisor, Retail Service Advisor, Intern, Automotive Service Writer, Driver
Background Check Required? Yes
Negotiation: Set hourly rate. There is no room for negotiation.
Job Description / Average Wage
ASE Tech: This job will require that you’re ASE certified. You will do various auto repair jobs. You will change tires, fix cars, assist with oil changes, and more. You will also help clean the shop, as well as do miscellaneous jobs. The average wage for this position is from $13 to $20 a hour.
Tire Sales / Sales Associate: You will work inside the shop, and help with tire sales. You will assist customers with any questions that they have about tires. You will recommend products, ring them up, as well as answer the phone. You will also help with setting up appointments. The average wage is $10 to $18 a hour.
General Tech: You will assist with smaller jobs around the shop. You will help bring cars into the shop, as well as help the techs in the garage. You will do minor repairs, as well as assist around the inside as well with ringing up customers and more. The average wage is $8 to $14 a hour.
Customer Service: Working the front desk, you’re going to greet customers as they come in the door, set up appointments as well as answer any questions that they may have. You’re going to also communicate with those that are in the back of the shop working on the cars. In your downtime, you’ll assist with paperwork, answering phones as well as assisting the manager of the store. The average wage for this position is $8 to $11 per hour.
Store Manager: As a shop manager, you’re going to be in charge of running the whole shop. You’ll be assigning tasks, hiring employees as well as making sure that the shop is ran according to company policy. Most shop managers are going to be ASE certified and will be able to assist techs with the cars as well. A store manager’s salary will start at $13+ a hour.
Atmosphere and Perks
Firestone assures every employee to receive a competitive salary and a wide range of employment benefits. Aside from great pay, qualified workers receive medical and various types of life and accident insurance; the company provides 401(k) and paid time off, which includes vacation, sick days. Moreover, there are also opportunities for employees for educational assistance for their children or study support program if they want to study.
Interview Questions
Are you mechanically inclined?
How come you have interest working with cars or trucks?
What is your favorite automobile? Why?
Explain various auto systems, like braking, transmission, ignition, radiator, steering wheel, and a/c
What makes you apply in this company?
How long do you think you will be working here?
What would you do if you saw an employee taking auto parts?
Are you good with computers?
How will you define customer service?
How will you encourage more people to use the services of this company?
Interview Tips
Preparation for the scheduled job interview is really necessary. Research about the company and the requirements should be prepared before you will show up for the interview. As a leader in automotive industry, Firestone interviews may be on the phone, through one-on-one or panel interviews. Firestone job interview questions include those questions in various subject areas like your job experience, training, customer service, and behavior towards your co-worker and the customers. Keep calm, and focused and demonstrate that you have enough knowledge and skills in the auto industry. Make sure to show sincerity in answering questions and maintain an eye to eye focus with the interviewer.
Benefits
- Great room for promotion to management and sales positions
- Great medical package that includes medical, vision and more
- Insurance
- 401k insurance package
- Paid holiday, personal days, as well as sick days and more…
How to apply
If you want to apply for a job here, you can get an application by heading to a local Firestone Auto Care center. If you want to apply online, you can follow this link. When you follow this link, you will be able to search for job openings that you can apply for right away.