History of Game Stop

Game Stop is known as the world’s largest video game retailer with over 6,200 stores located throughout the United States and 17 countries. Game Stop proudly proclaims that they are the store for gamers around the world.   Game Stop headquarters is located in Grapevine, Texas which is a suburb of Fort Worth, Texas. The company actually operates stores under the following names:

• GameStop
• EB Games
• Babbages
• Micromania
• MovieStop
• Funcoland

They also operate two e-commerce websites, Gamestop.com and EBgames.com. They also provide their customers with access to their magazine “Game Informer.”   Game Stop was created when the head of Barnes & Noble Mr. Leonard Riggio announced that he and a group of investors were going to put in place the financing to keep the company NeoStar going adding new merchandise for the Christmas holidays. Mr. Riggio did declare that they did not like the name NeoStar instead thought the name Babbage’s Etc. was more suitable since the company had merged with them. The judge sided with Leonard Riggio and his group from Barnes & Noble’s to keep the company going. It seems that NeoStar owed so much money that they could no longer get any more merchandise from their creditors and had to go bankrupt. Barnes & Noble’s executives would be keeping more people working and their idea would save the company. November 12, 2004, GameStop spun off from Barnes & Noble.

Since Mr. Leonard Riggio was involved with the whole project employees from both companies still receive employee discounts at each other’s stores, despite the companies being completely separate.

Hours of Operation:   Mon-Sat 10:00am-9:00pm; Sun: 11:00am-6:00pm

Minimum Age to Work Here:   16 years old

Positions Available:   Game Advisor, Accessory Associate, Key Holder, Assistant Manager, Store Manager, Customer Service Manager, Hardware Tech, Process Improvement Technician, Maintenance Associate, Refurb Trainer, Employee Relations Supervisor, Replenishment Driver, Inventory Control Supervisor, Lead Loss Prevention Agent, Loss Prevention Investigator, Multi-Unit Manager, District Manager

Background Check Required?  Yes

Negotiation:   Set hourly rate.   There is no room for negotiation.

Job description/ Average wage

Game Advisor: You’re going to help all customers that come in with their order, returns and more.   You’re going to make sure that the store remains clean, as well as help with any games that need to be stocked.   You will assist the manager of the store with any jobs that they may have for you.   The average wage is anywhere from $6 to $18 a hour.

Lead Game Advisor: A lead game advisor is responsible for helping customers decide the type of games that they may want to try and buy. They also give them pointers on how to play the games and how to join some of the gaming clubs. Gamers take their game play very serious so it is essential that lead game advisors know all about the different games and what is the hottest on the market. The average wage for a lead game advisor is $7.00 an hour.

Customer Service Agent: The customer service agent is responsible for helping the customers purchase all the attachments needed in order to play any of the games that are available. They also advise the customer about the different games, do refunds, and help whenever a game is defective. The average wage for the customer service agent is $10.50 an hour.

Store Manager: The store manager is responsible for the operations of the GameStop stores. They must make sure that their stores have all the games needed and kept up-to-date on new games. They are responsible for inventory, employees, accounting, and any problems that might arise concerning both customers and employees.   Store managers make around $42,000 a year.

Benefits:

• PPO Medical Insurance, Dental, Vision Insurances
• Prescription Drug coverage
• Paid holidays, sick days, jury duty, vacation and bereavement
• Personal days
• Flexible Spending Accounts
• Company paid short and long-term disability benefits
• 100% vested upon enrollment
• Tuition reimbursement
• Employee discounts of 15% at our stores
• Employee discounts of 30% at Barnes & Noble and B. Dalton Bookstores
• Business Casual Work environment

Atmosphere and Perks

GameStop is known for giving care and importance to its employees. Entry position workers can get access to free training and flexible working hours on top of the competitive industry pay rates.   Both full time and part time employees cab enjoy a fun, laid-back, and casual work environment, paid training opportunities, career growth potential, other employment benefits such as access to health and wellness programs, financial planning benefits, insurance coverage, and other additional job perks.

Interview Questions

What do you think are your qualities so GameStop will hire you?

How long do you want to work for GameStop?

What would you do if the shift next to you is late or absent to work?

Are you available on weekends?

Why do you think our customers like GameStop?

What will you do to make customers return to our store?

What previous experience do you have in the retail industry?

How you describe quality customer service?

Can you work well with a team?

What will you do when you caught fellow employees dong some offenses against the company?

Interview Tips

A rewarding career awaits those who will demonstrate their best in the job interview. At Game stop, after you have completed the necessary hiring requirements, you will be scheduled for an interview.  You are expected to be well dressed and to come for the scheduled interview earlier.  Make sure you will answer the questions with proper language and with exuding confidence too. Manifest sincerity by maintaining an eye to eye contact with the interviewer. Establish clearly your desire to work in the company.

How to apply:

Please feel free to apply for these and any other positions available by going to their website at: http://www.gamestop.com/CAREERS

You may visit the local store in your neighborhood and ask for an application today in order to apply for an open position in your community.

>> Download Gamestop Job Application

A rewarding career awaits those who will demonstrate their best in the job interview. At Game stop, after you have completed the necessary hiring requirements, you will be scheduled for an interview.  You are expected to be well dressed and to come for the scheduled interview earlier.  Make sure you will answer the questions with proper language and with exuding confidence too. Manifest sincerity by maintaining an eye to eye contact with the interviewer. Establish clearly your desire to work in the company.