History of Houlihan’s

Founded back in 1972, the first Houlihan’s restaurant opened in Kansas City.   They are known for having an energetic atmosphere, equipped with a full service bar.   You can get everything from burgers to hot dogs.

Today in the 2000s, they are known for their premium way of treating customers, as well as how they are being adventurous and more.   This is definitely a unique experience compared to most.

Hours of Operation:   Open every day: 6:00am-11:00pm

Minimum Age to Work Here:   16 years old

Positions Available:   Waiter/Waitress, Prep Cook, Cook, Host/Hostess, Dishwasher, Assistant Manager, Restaurant Manager

Background Check Required?  Yes

Negotiation:   Set hourly rate.   There is no room for negotiation.

Job Description / Average Wage

Server: You’re going to be in charge of serving the customers, taking orders, as well as bringing food to the table.   You will find that you will have to assist customers with their questions, as well as their complaints.   Your hourly wages will be anywhere from $2 to $5 a hour plus tips.

Front House Manager: You’re going to basically run the front of the restaurant.   You will be assigning tasks to employees, as well as helping them with any tasks that need to be done.   You will find that you may be paid on a salary basis.   The average wage is $32,000+ a year.

Bartender: You will run the bar, serving up drinks to both customers at the bar, as well as those that are ordering them.   You will prep the bar, as well as close it down, if you’re going to be working a closing shift.       This person is responsible for liquor cost and inventory control; keeps the bar area clean and neat; prepare drinks for servers; serve Guests at bar and bar tables; restock bar with glassware and drink ingredients; must adhere to the regulations and guidelines and the company’s responsible service of alcohol policy.  The average bartender here is going to make $5 to $7 a hour plus tips.

Busser: This person stocks the restaurant with glassware, dishware, etc.; polishes and stocks restaurant with silverware; ensure clean linen is on the table when resetting them; fills ice bins with ice; carry bus tubs to Dishwasher ;clean up spills and assists the servers.

Dish Washer: The person assigned in the position must ensure that all dishes, glasses, utensils and equipment are cleaned, sanitized and stored properly to maintain cleanliness.

Prep Cook: This position is responsible to Prepare/cook food for guests; make sure that all equipment, utensils and working areas are maintained for cleanliness; coordinate prep amounts, follow recipe instructions, use checklists and prep sheets;follow safe food handling guidelines.

Benefits

Your benefits are going to vary, depending on the position that you’re going to apply for, as well as if you’re part time or full time.   You will want to talk with your hiring manager to see what kind of benefits that you qualify for.

Atmosphere and Perks

If you are looking for a second job or for a part time income source while studying, Houlihan will be able to cater your career potential. The company is laid back with benefits that entry level workers and part timers will be able to enjoy like competitive pay rates, flexible working hours and paid on the job training. At Houlihan’s, each requires a different level of experience, but all benefit the same, and there are always a wide variety of career opportunities for the career-minded individuals. Eligible employees will receive more job perks like healthcare coverage, 401(k) retirement plans, employee discounts, and many more job perks.

Interview Questions

What prompts you to apply in this company?

Why should the company hire you?

How do you deal with difficult customers?

Can you work late nights or weekends?

Describe yourself in a few words

What is your experience in the field of restaurant service?

What will you do to make the customers patronize the restaurant?

What drinks do you know how to make?

How would you deal with a customer who had drank too much and become disorderly?

What experience do you have handling money?

What will you do when there are customer complaints?

What will you do if you have seen co-workers stealing food?

Interview Tips

Houlihan’s job interviews are scheduled after the potential candidates are short listed. This will commonly take place a few days after you have submitted the relevant documents needed in the job application process. Prior to the interview schedule also, the applicants will have to submit themselves with background checks and drug testing. Houlihan’s interviews involve several rounds of phone, and group/panel job interviews that will cover a vast array of subject matter from customer service skills and restaurant operations to work history and schedule availability. Come for an interview with your professional dress and positive personality for a Houlihan’s job interviewer to be impressed. While the interview is in progress, make eye contact with each interviewer and answer all interview questions honestly and convey knowledge of restaurant operations.

How to apply

You can either request an application in the restaurant itself, or if you want to apply online, you can do that as well.   If you want to apply online, you can start the application process that is located here.

>> Download Houlihans Job Application