History of Journeys

Journeys is owned by a company by the name of Genesco.   Journeys primarily focuses on footwear for both teens, as well as adults.   They also have another brand name of stores called Journeys Kidz, that is similar to their main model, but focuses on kids only.   You can find most of these stores in your local shopping mall.

Hours of Operation:   Mon-Sat: 9:00am-9:00pm; Sun: 10:00am-6:00pm

Minimum Age to Work Here:   16 years old

Positions Available:   Sales Associate, Merchandise Handler, Key Holder, Assistant Manager, Store Manager, District Manager in Training, Product Developer, Customer Care Representative, Helpdesk Coordinator, Area Sales Manager, Designer, Business Analyst, Financial Analyst, Pricing Coordinator, Marketing Manager

Background Check Required?  Yes. This is part of the series of screening process.

Negotiation:   Set hourly rate.   There is no room for negotiation.

Job Description / Average Wage

Sales Associate: You’re going to help assist customers when they need help with shoes.   You will find their size in back, as well as help them fit them on.   You will also assist them with any questions that they may have.   You will use the register to process returns, as well as ring up orders.   Your other duties include cleaning the store, as well as maintaining the back room.   Your average wage will be $7 to $9 a hour.

Stock / Receiving: You’re going to help unload trucks, as well as un-package boxes.   You’re going to categorize them, price them and stock them in the appropriate spots.   You will also help associates with bringing the product to the front of the store.   The average wage is anyhwere from $7 to $9 a hour.

Assistant Manager: You will be asked to open up, as well as close down the store.   You will assist the main manager with any jobs that need to be done, such as inventory and more.   You will also assist, and perform the same duties as the sales associates.   You may also be asked to perform overriding transactions as well.   The average wage is $8+ a hour.

Store Manager: You’re going to be in charge of running the entire store.   You’re going to help open it, close it, as well as ensure that the employees are doing their tasks the right way.   You’re going to help assign tasks, as well as ensure that the company is meeting corporate standards.   You’re going to also have to fill out various paperwork, etc.   The average wage is anywhere from $10 to $15+ a hour.

Benefits

• Medical, dental, as well as vision
• Long and short term disability
• Retirement package that includes a 401K
• Paid personal time off, and much more…

Atmosphere and Perks

Workers at Journeys will enjoy wide range of employment benefits, flexible work schedules, and competitive salary options. Entry-level workers receive outstanding base pay and work with customers directly on a daily basis. Full-time associate enjoy generous salary options. To mention a few of the Journeys benefits to the workers, financial planning benefits, such as 401(k) retirement plans, employee stock purchase plans, pension plans, healthcare coverage, paid time off, and a host of many other exciting job perks. Employees receive special discounts on products, merchandise, and services and may even qualify for performance awards. Journeys jobs also feature paid training opportunities and career advancement potential.

Interview Questions

What kind of person are you?

Why should you wear shoes from Journeys?

What trends do you see in the footwear right now?

What are some of your favorite brands?

What would you do if a customer asks for a shoe that is out of stock? And What would you do if we don’t have the right size shoe for a customer?

Do you have a reliable form of transportation?

What do you do in your free time? Can you work in flexible hours?

Are you comfortable in a sales driven environment?

Define high quality customer service.

Interview Tips

The job interview process in this company takes place after all the needed documents from the applicants are submitted and screened. Thus, if you are one of those who are schedule for the interview, you have to prepare and be in the interview venue earlier before the interview starts. Interview questions will cover about your job history, your personality and suitability to the job you are applying for and a lot more especially on customer services. Impress the interviewer and be convincing that you are really a good fit to the position.

How to apply

The only way that you’re going to be able to apply is either by heading into a store near you, and requesting an application, or if you wish, you can get a printable application here.

>> Download Journeys Job Application