Kmart is known for their discounted merchandise and Martha Stewart brands, as well the Blue Light Special. Founded in 1899 in Detroit, MI, Kmart is one of the largest retailer / discount stores in the world. They only trail Walmart and Target.
As of 2010, Kmart currently operates more than 1,300 stores across just about every state in the United States. While they used to have a headquarters in Troy, Michigan, they have since moved their place to Illinois.
Hours of Operation: Mon-Sat: 8:00am-9:00 pm; Sun: 9:00am-9:00pm
Minimum Age to Work Here: 16 years old
Positions Available: Truck Driver, Office Supplies Associate, Easy Resident Technician, Inventory Associate, Furniture Associate, Easy Technology Associate, Customer Service Associate, Sales Associate, Stock Associate, Merchandiser, Customer Service Lead, Service Desk Associate, Cashier, Copy and Print Center Associate, Copy and Print Center Expert, Assistant Manager, Store Manager, Junior Planner
Background Check Required? Yes
Negotiation: Negotiation is not welcome since the hourly rate is already set.
Job Description / Average Wage
Cashier: You will run the front of the store, as a cashier. You will help with processing returns, as well as ringing customers up. You will accept coupons, as well as assist them with any questions that they may have. The average wage for this position is $7 to $10 a hour.
Associate: You will run a particular department within the store. You will help stock shelves, assist customers with their order, as well as potentially ring them up, if you’re in a department with a cash register. You will also help clean, and do other odds and end jobs. This job starts around $7 to $13 a hour.
Customer Service: When you work the customer service desk, you’re going to be in charge of helping customers with their returns and other various tasks. You may also help with the cashiers when they need help ringing up people during busier times. The average wage for this position is $7 to $9 a hour.
Loss Prevention: Your duties will include monitoring security cameras, as well as monitoring the store in street clothes. Your duties will be to retain any person that tries to steal any merchandise from the store. The average wage is around $30,000 to $49,000 a year.
Department Lead: The department lead is going to be in charge of watching over an entire department. You’re going to make sure that everything is stocked, as well as ensure that the employees are doing their job properly. You will help stock, clean, as well as help assist customers. The average wage is anyhwere from $9 to $15 a hour.
Assistant Store Manager: The assistant manager is going to answer to the main manager of the store. You’re going to ensure that the store is running according to company standard. You’re going to help assign tasks, do various paperwork, assist customers, as well as help associates with any jobs that need to be done. The average wage is anyhwere from $33,000 to $51,000 a year.
Benefits
- Health care benefits such as medical, dental, as well as flexible spending accounts and more.
- Disability
- Adoption assistance
- RX program
- Stock plan
- 401(K)
- Vacation, holiday, as well as time paid off
Atmosphere and Perks
Any Kmart employee will enjoy he extensive job perks of the company like flexible work scheduling, compensated job training, and generous pay rates. The qualified Kmart employees gain access to additional job benefits. Qualified workers may access additional perks which include future financial planning and health and wellness bonuses, paid time off, adoption assistance, and associate discounts. This is an ideal company to start your career if you would like to welcome challenging work with more rooms for advancement and professional growth.
Interview Questions
Why did you apply at Kmart?
How long will you be working here if you are given the opportunity to be hired?
How flexible is your schedule?
Do you have any experience in sales?
What is customer service?
Why should this company hire you?
What is customer service? How will you show high quality customer service?
How can you help generate more customers?
How will you deal with irate customers? What will you do with customer complaints?
Can you multi-task?
Interview Tips
The Kmart interview requirements and process may differ from one position to another; this depends so the position you have applied for. You may either take telephone interview, panel or one-on-one interview whichever will be done by the location manager. The topics that will likely be included in the interview will include the previous work you have in the sales environment; the skills in sales and the personality you have in terms of dealing with the customers and your co-workers. Being in the sales necessitates you to display positive behavior. You should be friendly and should manifest an energetic aura during the interview. You should manifest sincerity and honesty in answering all questions.
How to apply
Since Kmart is owned and ran by Sears holding group, you will have to apply on their application page. You can start the process here. If you wish, you can also request an application in your local store.