Ralphs Grocery Company was founded back in 1873. Today, their headquarters are located in Compton, California. Ralphs is a subsidiary of the major grocery chain, Kroger. They also go by the names Food-4-Less, as well as FoodsCo.
Started in L.A. by George A. Ralph, the company today employs hundreds of employees on the west coast of the United States. In 1998, they merged with the Kroger Company. You will mainly find these grocery stores in the state of California.
Hours of Operation: Mon-Sun: 6:00am-1:00am
Minimum Age to Work Here: 16 years old
Positions Available: Grocery Clerk, Cashier, Stock Associate, Service Counter Clerk, Bakery Clerk, Cake Decorator, Department Manager, Assistant Manager, Store Manager, Retail Clerk, Floral Clerk, Meat Clerk, Meat Cutter, Meat Wrapper, Produce Clerk, Frozen Foods Clerk, Nutrition Clerk, Dietician, Loss Prevention Specialist, Security Officer, Pharmacy Technician, Pharmacist, Wine Consultant, Merchandising Assistant, Process Analyst, Fast-Track Reliability Manager, Quality Assurance Manager, Benefits and Compensation Manager, Mechanical Systems Manager, Maintenance Engineer, Floater, Pastry Chef, Culinary Chef, Project Manager, Refrigeration Designer, Recruiting Manager
Background Check Required? Yes
Negotiation: There is no room for negotiation since the salary rate is already set.
Job Description / Average Wage
Clerk: You will help stock shelves, work in the back room with stock, as well as make sure the entire grocery store is remaining clean. While stocking, you will assist customers with any questions, or concerns that they may have. The average wage is around $8 to $12 a hour.
Customer Service / Courtesy Clerk: You’re going to help assist customers that come into the front counter to get help with items such as returns, questions or even help with various services such as money orders, lottery tickets and more. You will also help with categorizing items that come back to be returned. The average wage is $8 to $12 a hour.
Head Clerk: As a head clerk, you will watch over the clerks on your shift. You will answer to the main manager of the store, as well as assist with other managerial duties. You will help with scheduling, as well as assigning tasks and more. Your average wage will be around $12 to $25 a hour.
Cashier: You will work in the front of the store. You will ring up customers, bag their groceries, as well as accept coupons, and answer questions that they may have. You will also help clean the front of the store in your down time. The average wage for this position is $8 to $13 a hour.
General Merchandise: The general merchandise clerk is going to work the main floor. You’re going to help with stocking, ensuring that the customer is happy, as well as ensure that the floor is clean in the area. You will also help with cleaning, organizing and making sure that the department is cleaned according to the company standard. The average wage is $8 to $11 a hour.
Benefits
- Medical / Prescription / Dental / Vision Plan
- Retirement plans such as a 401(K)
- Life Insurance
- Flexible Spending Accounts
- Stock purchase plan
- Incentives and more.
Atmosphere and Perks
If your inclination is on retail and sales, this company is good for you. It offers extensive job perks for both the entry level associates and tenured employees. Newly hired team members will enjoy paid job training, flexible workweek, and competitive salary rates. The qualified employees on the other hand can have additional job benefit package like medical and dental insurance, financial planning for the future like 401(K) and paid time off as well as product discounts. Employees are also offered with more ways towards professional growth and development.
Interview Questions
Can you briefly describe what did you like / not like about your previous job?
What hours are you available? How flexible is your schedule?
Can you start right now?
Why do you want to work with Ralphs?
How do you define customer service?
What are some of the challenges a grocery store faces?
What will you do with difficult customers?
Will you be able to stay calm with irate customers?
How will you handle customer complaints?
What are your advantages over other candidates?
Interview Tips
If you are one of the lucky applicants who will be scheduled for an interview, make sure to be well dressed and come in the venue a couple of minutes ahead. You should also prepare before the interview by studying about the products and the kind of services that Ralphs offers. Interview questions will also be about your previous work experiences and your ability to handle customers. Be sincere and in all your answers make sure you have answered according to what you have known. When you pretend to know something to impress the interview, this does not work for you will still be caught lying.
How to apply
If you want to apply for the job, you can either request an application at your local grocery store, or if you wish, you can also apply for a job here. You can search out the job, and find a position in your local area.